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    TERMS AND CONDITIONS

    The following are Alexandria Main's terms and conditions. These may be amended or modified at any time without any prior notice. By using our site, you acknowledge and agree to these terms and conditions. If you would like any further information on these terms and conditions, please contact us. Details are listed on the 'Contact Us' page.

    RETURNS AND EXCHANGES

    We want you to shop secure in the knowledge that if you are not completely satisfied with your purchase, you can simply return it to us and we will provide you with an exchange within the following guidelines:

    • For a change of mind or a mistake in purchase an exchange can be offered, but no refund.
    • Please note, that in the case of change of mind exchanges, the customer is responsible for the cost of both returning and exchanging the item(s). Alexandria Main is not responsible for shipping costs.
    • We will provide you with a refund within 7 days of receiving an item, only if the item is faulty.
    • If you wish to exchange an item, you must return it within 7 days of purchase along with your receipt.
    • All returned items must be in new, unwashed and unused condition with all tags attached.
    • Alexandria Main will not be responsible for any items that are not returned new.
    • Alexandria Main will not accept your exchange if we consider the item(s) used.
    • There will be no exchange on sale items. All purchases on sale items are final.

    HOW TO RETURN AN ITEM

    • Please request a return/exchange by emailing roxanehorton@alexandriamain.com within 7 days of receiving your order.
    • Please include your full name, reason for return, order number and which item(s) you would like to return.
    • Once we have received your item we will notify you and process your exchange/refund within 7 business days.

    Return address:

    Alexandria Main

    31 Armagh St

    Clayfield QLD 

    AUSTRALIA

    Tel: +61419099296

    Email: roxanehorton@alexandriamain.com

    PRIVACY

    Alexandria Main understands the privacy of your information is critically important to you, and is also our legal requirement. All personal information shared with Alexandria Main will be used solely by us to conduct our business. Any personal information shared with Alexandria Main will not be used with any third parties, other than for purposes of payment processing. Alexandria Main complies will all Australian privacy laws and ensures our privacy policy meets all legal requirements.

    COPYRIGHT

    All content on this site is copyright and intellectual property of Alexandria Main.

    No use of content, service marks of photography is to be used without prior written consent from Alexandria Main. We are happy to allow business and personal blogs to share photography with credit in form of a link to our website (www.alexandriamain.com) and with notification given to us.

    SECURITY

    Alexandria Main secures all personal information that is shared when purchasing through our online store. We will protect all shared information and have made our site as secure as possible.

    COLLECTION OF COMPUTER DATA

    When you visit Alexandria Main, our company servers will automatically record information that your browser send whenever you visit a website. This data may include:

    • Your computer's IP address
    • Browser type
    • The pages within Alexandria Main you visit
    • Time spent on pages, items and information searched for on our site and dates and other statistics

    This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.